Click here for a printer friendly version 

ClipOn Commerce™

Introduction

The ClipOn Commerce e-Commerce package is a powerful tool designed to help you build and maintain your on-line business. With the ClipOn Commerce tool, you can add and update your product information, images, and descriptions. There are several application categories within the ClipOn Commerce environment.

Getting Started

  1. Select ClipOn Commerce from the V4.1™ Tools Manager bar. The ClipOn Commerce main page will appear. From here you can use the My Store, Product Manager, Store Manager, and Order Manager functions.

The ClipOn Commerce main page

My Store

Back to Top

The first step in using the ClipOn Commerce™ tool is to determine the look and feel of your store front. You can do this through the functions in My Store.

My Store screen

Edit Store Info
Use this function to enter all your pertinent store information. There are several options in the Edit Store function.

General Information

  • Store Name - This information is displayed as the browser page title. Each person who visits your site will see your store name displayed at the top of his or her browser screen.

  • Welcome Text - You have a maximum of 350 characters to tell your customers what your site is all about, what products you are selling, and what makes it special. Be concise, enthusiastic, and honest.

  • Footer Text - A short, descriptive phrase that helps people remember your store.

Store Links

  • Allow shopper to send you e-mail? - We recommend selecting Yes and entering your e-mail address in the text box. It is always smart customer service to give your site viewers as many ways to reach you as possible.

  • Link to your existing Web site? - This is only applicable if you are using the ClipOn Commerce tool as a stand-alone product, without designing your site with the WebWizard™ tool. If you are linking your ClipOn Commerce catalog to your existing Web site, you must click Yes and enter your Web site URL address in the text box.

Contact Information

Determine whether you want your contact information displayed. If you select Yes, fill in the remaining text fields.

Once you have completed entering your information, click Done.

Edit Store Design
This option allows you to design your virtual storefront. If you have the Complete e-Commerce package, you can design your storefront with the powerful WebWizard tool.

  1. Select Edit Store Design from the My Store menu. The Edit Store Design screen will appear. The options within this screen are:

Upload Store Logo

You can either upload a custom logo for your on-line store or use the default logo provided. In either case, please note that the maximum image size is 450 pixels by 116 pixels, and the maximum file size is 25k.

To use a custom logo:

  1. Select View Image Library. The Image Upload window will appear.

  2. Select the image that you would like to use for your logo by clicking Browse and scanning the files on your hard drive.

  3. Click Go. The image will be uploaded to your V4.1™ file directory.

  4. The image will be listed in the files window. Click on the filename for image you uploaded and then Click Update. If you don't want to use the image you uploaded,scroll over the other images within the files window and thumbnails of them will appear above. Click on the one you desire and click Update within the file viewer.

 
The Image Upload window and options.

To use the default logo:

  1. Click Use Default Image. The default image will appear in the image preview area above the View Image Library and Use Default Image options within the Upload Store Logo function.

  2. Click Update.

Back to Top

Layout Options

There are three different options for laying out your on-line catalog:

  • Tabular - Displays product information in rows.

  • Columnar - Displays the product information in columns.

  • Descriptive - Allows you to display more information about your products.

To choose a particular layout style, select your preferred option from the menu within the Layout Options. Click Update. The layout style will be applied to your pages.

At any point in designing your store, you can return to the My Store screen and change your layout.

Navigation and Color Options

This option allows you to choose the navigation bar and color scheme options for your on-line store.

Navigation Bar

A navigation bar, or "navbar," is an aid your viewers can use to find their way around your site. In the ClipOn Commerce tool you can select a navigation bar template.

The Navigation Bar menu

1. Select the template navigation bar that you prefer from the drop-down menu.

Color Options

This option allows you to determine the colors of the various elements on your store pages.

The Color Menu and color options
  1. Select the desired element from the drop-down menu.

  • Default Text - This determines the text color for normal text.

  • Headline Text - This determines the color of your headlines.

  • Link - This determines the color of links. This will be the color of links before they have been clicked.

  • Visited Link - This determines the color of the visited links. A link is considered "visited" after it has been clicked on at least once during the period of time set in the visitor's browser.

  • Active Link - This determines the color of the active links. A link is considered "active" while it is being clicked.

  1. Click on the desired color square from the Color menu. As you edit the color elements, the title of each element will adopt its current color.

  2. Once you have made your navigation and color selections, click Update. You will return to the Edit Store Design screen.

Product Description Options

This option allows you to choose the product information in your ClipOn Commerce™ store that you want displayed on your pages. The information will be organized in the layout you chose in the Layout Options function.

  1. To select the product information you want included, click the checkbox beside the appropriate fields.

  2. Click Update. You will be returned to the Edit Store Design screen.

Back to Top

Edit Store URL
This is the address, or URL, of your store within the Pacific WebWorks servers. It actually consists of two combined addresses. This combination gives your store a secure site that has a unique address on the Internet. The first part of the name is a Pacific WebWorks server name; the second is your store name. (This is not the URL for your website).

  1. From the Choose a Server drop-down menu, select one of the three servers. You may choose any of them; they all have the same functionality.

  2. Enter your store name in the textbox. Your store name can be any combination of numbers and letters. Do not use spaces or hyphens.

  3. Click Update. The URL will be applied to your ClipOn Commerce store.

Note: It may take up to 30 minutes before your new URL will be available.

Open/Close Store
This function allows you to place a "Store Closed" sign on your Web site while you are doing updates or repairs. Close your store by clicking No and then clicking Update.

Log out
This function will log you out of the ClipOn Commerce tool and return you to the ClipOn Commerce login window.

Everything in the My Store option saves automatically as you make changes.

Product Manager

Back to Top

The ClipOn Commerce™ Product Manager is used to organize and maintain your product database.

Add/Edit Products and Categories
This function enables you to create product categories and add, edit, or delete the information about your products.

The Add/Edit Products and Categories screen

The Add/Edit Products and Categories screen is made up of two frames. Your categories and subcategories are displayed as folders in the left frame. There is a box next to each category name, with a + or - sign next to it. The + sign means that there are additional categories in the category or subcategory. The - sign means that the files and/or folders are displayed. The options within this function are displayed in the right frame. The name of the current category is displayed at the top of the right frame in large blue letters.

There are several options within this function.

Add A Subcategory
This will create an additional subcategory in your product database.

1. Click Add a Subcategory from the right frame. The New Subcategory window will appear.

The New Subcategory window

  1. Enter the names of up to five new subcategories.

  2. Click Create Subcategories. You will be returned to the Add/Edit Product Categories screen and your new subcategories will appear in the left frame. Repeat this process if you need to add more than 5 Sub-Categories.

Change this Category's Name
This option allows you to change the name of an existing category.

  1. Select the category you wish to change by selecting the appropriate file name from the left frame.

  2. Click Change this Category's Name. A small pop-up window will appear.

  3. Enter the new name for your category in the textbox.

  4. Click Change Name. You will be returned to the Add/Edit Product Categories screen and the new category name will appear in the left frame.

Note: The Top Level category cannot be renamed or removed.

Remember to save your site often by selecting Delete/Update Selected Products from the top right area of your computer screen.

Enable/Disable this Category
This option allows you to add or remove an entire category of products from your ClipOn Commerce™ store.

  1. Select the category you wish to enable or disable by selecting the appropriate category name from the left frame.

  2. Click Enable/Disable this Category. A pop-up window will appear, informing you that the category has been enabled or disabled.

  3. Click OK in the Windows Dialogue Box. You will be returned to the Add/Edit Products & Categories screen. When a category has been disabled, its folder icon in the left frame will become gray. Enabling the category will return the folder to its original yellow color.

Delete this Category
This option will permanently delete the selected category.

  1. Select the category you wish to delete by selecting the appropriate category name from the left frame.

  2. Click Delete this Category.

  3. You will be returned to the Add/Edit Product Categories screen and the selected category will be deleted.

Note: If any products are in a category that you want to delete, they will be moved to the Top Level.

Add Products to this Category
This Option allows you to add products to an existing category.

  1. Select the category to which you want to add products by selecting the appropriate file name from the left frame.

  2. Click Add Products to this Category. The Add Products screen will appear. From here you have two options.
  • Add a new product to this category - After selecting this option, the Edit Product screen will appear. This screen enables you to enter many different kinds of information about your product.

    • Product Information

  • Status - This determines the availability and pricing status of a product. Select from:

     - Autosale - This option makes the product available at the Autosale price.
     - Disable - This option makes the product unavailable for sale.

  • Category - This field is automatically filled in. (This is the category this product belongs to.).

  • SKU - The stock keeping unit number.

  • Product Name - The name of your product.

  • Base Price - The normal price of your product.

  • Autosale Price - The sale price of your product.

  • Wholesale Price - This allows you to enter in a price for your wholesalers that only they will see. To view how to setup the Wholesale feature, click here.

  • Shipping Weight - The weight of your product for shipping calculations.

  • Shipping Method - Determines whether you will ship this product at bulk or normal rates.

  • Additional Shipping - This allows you to specify a "Handling" charge which would be added after the shipping is calculated for the product.

  • Ship Separate - This option will allow you to specify if this product needs to be shipped separately from other products ordered at the same time. This option is used if you want to ship breakable items separately from Non-breakable items.

  • Ship From Zip - Enter in the Zip Code of where the product will be shipped from in order to have shipping properly calculated. Note : If you do not enter in a Zip Code for each product, shipping costs will not be calculated correctly.

  • Length - This is where you can enter in the length of your product. This field is used by UPS to calculate your shipping more accurately. In addition this information is also sent to eBay when you list the product using the eBay listing feature.

    Please Note: This is an optional field & therefore is not required to calculate your shipping costs.

  • Width - This is where you can enter in the width of your product. This field is used by UPS to calculate your shipping more accurately. In addition this information is also sent to eBay when you list the product using the eBay listing feature.

    Please Note: This is an optional field & therefore is not required to calculate your shipping costs.

  • Height - This is where you can enter in the height of your product. This field is used by UPS to calculate your shipping more accurately. In addition this information is also sent to eBay when you list the product using the eBay listing feature.

    Please Note: This is an optional field & therefore is not required to calculate your shipping costs.

  • Oversize - Use this option to specify if this product is an Oversized item. The default selection is Regular Shipping, Additional options are Oversize 1, Oversize 2 & Oversize 3. .

    Note: You may incur additional fees by choosing the options of Oversize 1, Oversize 2 & Oversize 3. Please contact UPS® for more information.

  • Quantity on Hand - The number of products currently in your inventory.

  • Oversell - This enables you to continue to sell your product even though you do not have inventory on hand.

  • Reorder at - This field tells the software to notify you when your number of units on hand reaches a certain level.

  • Shipping Method Selection- This option will allow you to define what shipping options cannot be used for your product. Simply place a check mark next to each shipping option you DO NOT want the product shipped with.


    Select Image of Product
     

  1. Click Upload to add a graphic to your product description. The Image Upload window will appear.

The Image Upload window

  1. Locate the desired graphic file on your hard drive.

  2. Select your desired file. The file path will appear in the bottom text box.

  3. Click Go. The file will be copied to your product database.

Note: Your uploaded image will be automatically resized to fit the screen. The larger the original size of the graphic image file, the longer it takes for a page to load, even if you select a smaller display size. You may wish to use an image editor to reduce the overall size and number of colors in your image.

Product Descriptions and Keywords

  • Description - Search engines use the description to index product pages. Enter up to 150 characters.

    Note: The Description will appear when viewing the list of products & on the Product details page, unless a Long Description is provided in which case the Long Description will be what is displayed on the product details page.

  • Long Description - The Long Description will appear when a shopper chooses to view more information about this product. Enter up to 1000 characters.

  • Keywords - By entering comma-delimited keywords they serve as references in product searches. (ex. perfume,fragrance,beauty,designer).

  • Options and Variants - This option allows you to designate various options and variants for your products, such as colors available. Click on Add Option(the option will be the color of the product). Click Add Variant (this would be the actual colors available for the product like blue, red, green, etc.) Continue to add as many variants as you need for each option.

  • Define Key Feature Bullets - This option allows you to list the most exciting features of your product, to be displayed in a bulleted list on your product page. In the text area, enter up to 20 keywords. Separate each word with a comma.

  • By clicking on Update Add Product will save your work. Remember to do this every time.

After you have completed this section, click Back to Main Menu, found in the top right-hand corner of the right frame.

Moving Products to a different Category

  • Click on the Category you will be moving the products to.

  • Click on the Add Products to this Category.

  • Choose the Move existing products to this category - This option is a shortcut that allows you to relocate existing products into different categories.

  1. Click Move existing products to this category from the right frame. The Build Product/Inventory List screen will appear. From here you have several options.

  2. Once you have completed your selection, choose Build Add-To-Category List.

  3. For more information about the other options listed there click here.

  4. Once you have completed your selection, click Build Product List at the top of the screen. The Product Quick View screen will appear, displaying your newly created product list.

Back to Top

List All Products in this Category
This option enables you to list every product that is included in this category.

  • Select the category whose products you want to view by selecting the appropriate file name from the left frame. The Product Quick View screen will appear, listing all the products for the selected category.

You can also add a new product from this screen. Click Add a New Product to This Category and the Add/Edit Product screen will appear.

Manage this Category's Inventory
To use this feature, you must first enable it in the Product Manager menu by selecting the Use Inventory Manager and then choosing Yes from the Use Inventory Manager option.

When the Use Inventory Manager option is enabled, the Inventory Manager screen will appear when Manage this Category's Inventory is selected.

The Inventory Manager allows you to enter new inventory information about specific products within a given category. Five fields are displayed – two are filled automatically and cannot be changed, and the remaining three are filled out at your discretion.

  • Product Name - This field contains the name of the product and cannot be changed.

  • SKU - This field contains the product SKU and cannot be changed.

  • On Hand - This field designates how many units of the product you currently have on hand. Click on this field and enter a number if you wish to add or subtract inventory.

  • Reorder at - This field tells the software to notify you when your number of units on hand reaches a certain level.

  • Oversell - This enables you to continue to sell your product even though you do not have inventory on hand.

Once you have completed entering your data for each product, click Update inventory.

List ALL Products
This option enables you to list every product in every category.

Select List ALL Products. The Product Quick View screen will appear. From this screen, you can:

  • Select products that you want to put on sale.

  • Disable or Enable a product for sale.

  • Delete a product.

  • Edit an existing product.

Remember to save your site often by selecting Delete/Update Selected Products from the ClipOn Commerce™ options at the top right of your computer screen.

Build a Product/Inventory List
This option allows you to create or sort a list of your existing products. There are several options in this function.

  1. After clicking Build/Sort a Product List, the Build Product/Inventory list screen will appear.

  2. Determine if you want to build a list only out of products not assigned to a category by checking or leaving blank the first text box.

  3. Determine the following options.

  • Sort by - This determines how your chosen products will be sorted.

  • Letters in SKU - If you have chosen to list by SKU, you can enter here the SKU letters or numbers you want sorted.

  • Letters in name - If you have chosen to list by name, you can enter here the letters or numbers in the product names you want sorted.

  • Autosale Status - If you have chosen to list by Autosale status, you can enter here the autosale status you want sorted.

  • Enabled - You can choose to sort by whether the products are enabled for sale.

  • Base Price - This option allows you to sort by the products' base price.

  • Sale Price - This option allows you to sort by the products' sale price.

Once you have completed your selection, click Build Product List at the top of the screen. The Product Quick View screen will appear, displaying your newly created product list.

Back to Top

Build a List of Duplicate Products
This option will generate a list of your products that are duplicated in your product database.

  1. Select Build a List of Duplicate Products. Your product database will be scanned for duplicate products.

  2. A list of your duplicate products will be generated. From this screen, you can delete any duplicate items that you wish.

Listing Products on eBay™

With ClipOn Commerce you can list any products from within your ClipOn Commerce product database to your eBay™ auctions with just a few clicks of the mouse.

If you do not currently have access to this feature you can contact our Product Information department at 1-800-497-4988 for information about adding it to your account. Note: Using this feature requires that you already have an account established with eBay™

Setting up your eBay™ information.

Before you will be able to list your products with eBay™, ClipOn Commerce™ needs to validate your eBay™ login information so that it can list products on your existing eBay™ Seller account If you have questions regarding your eBay™ account please click here . To validate your eBay™ account information do the following:

  1. Login to ClipOn Commerce™.

  2. Under the Store Manager section, click on Setup your eBay™ information.

  3. The eBay™ Setup window will appear. Click on Integrate your eBay account with ClipOn Commerce™.

    Please Note: In order for us to integrate with eBay, you will be directed to eBay's web site where you will validate your eBay information. Upon signing in at eBay, you will be asked to verify that we are authorized to connect to eBay on your behalf (ie. to list items with eBay). In the event that you change your eBay password, you will be required to reauthorize our use of your account in order for us to continue using your eBay information. Your eBay username and password are not provided to us, nor do we have access to this information at any time.

  4. Enter in your eBay™ User ID & Password in the boxes provided. (this needs to be your Seller account not a Buyer account).

  5. Click Sign In.

  6. Read the eBay™ Consent Agreement. If you agree with the Terms click on Agree and Continue >.

  7. You will see the following message when your information has been successfully updated: Your eBay information has been successfully updated.

  8. Click Close.

Listing a Product on eBay™

Once you have added your products to ClipOn Commerce, You can add any of those products to your existing eBay™ auction. If you don't know how to add a product to ClipOn Commerce please click here.

  1. Login to ClipOn Commerce.

  2. Click Add/Edit Products & Categories.

  3. Choose the category that contains the product that you want to add to your eBay™ auction.

  4. Click List ALL Products in this Category.

  5. Click on the Product that you want to add to your auction.

  6. At this point you need to make sure that your product has the following elements entered in before attempting to list it on eBay™.
  • Product Name
  • Base Price
  • Net Weight
  • Product Image
  • Long Description
  1. Click List Product with eBay™ from the Update product section in the upper right hand corner of the page.


    Update Product section

  2. You will see several options for listing your product with eBay™.

  • eBay™ category - Click Select a Category to open the Select category window. Here you can choose your Primary category by clicking on a category name.

    ( Note : A yellow arrow next to a category indicates there are sub -categories available for that particular category.)



    Select Category Window

  • eBay™ Second Category - Click Select a Category to open the Select category window. Here you can choose your Secondary category by clicking on a category name.

  • Optional - Use this option to clear your Primary & Secondary categories.

  • Auction Title - This is the name of your product entered into ClipOn Commerce, this will be automatically filled in for you.

  • Auction Duration - Choose how long you would like your auction for this product to last. You can choose from 3, 5, 7 or 10 Days.

  • Minimum Bid - The minimum amount you are willing to accept for this auction. This will automatically be filled in. If you want to change the minimum bid you can enter the amount in this box.

  • Buy It Now Price - If you would like to use Buy it Now in your eBay™ auction, specify an amount here. The amount must be equal to or greater than your Minimum bid.

  • Reserve Price - If you would like to specify a Reserve Price enter the amount here.

  • Quantity to Sell - Enter in how much of this item you have available to sell.

  • Shipping Type - Choose how you want shipping handled for this auction.


    - Seller Pays - This option would be used if you are offering Free shipping for the buyer.

    - Buyer pays flat fee - Use this option to charge a standard shipping rate for this auction.

    Available options are:

    Shipping service - Choose the Shipping service you will be using for this auction.

    Shipping and Handling Cost - This is where you enter in your flat shipping rate for your auction.

    Note:     If you are selling multiple items in this auction, this will be the shipping cost for the first item purchased.

    Each Additional Item S & H Cost - Enter in a shipping amount in this box to define the amount charged for additional items in this auction.

    Note: If you are only selling one item in your auction, leave this box empty.

    Insurance Fee - Enter in the amount you are going to charge for Insurance. After you enter in your amount chose the appropriate insurance rule from the drop down list to the right.

    You can choose from the following:

    Insurance not offered
    Insurance optional
    Insurance required
    Insurance Included in Shipping & Handling costs

    - Buyer pays calculated fee - Use this option to have shipping calculated by location & shipping method.

    Available options are:

    Shipping Services - Choose the Shipping service you will be using for this auction.
    You can choose up to 3 Shipping methods. Make sure to select your preferred option first by placing a check next to that option. Repeat that process for any additional shipping methods you offer.


    Shipping Package - Choose the overall size of the item to be shipped.


    Insurance - Choose the Insurance options that are available for this item.


    Shipping Irregular size - Check this box if the item is an Irregular Size.


    Ship from Zip Code - Enter in the Zip Code that the item will be shipped from.


    Package Handling Costs - Enter in any additional handling costs associated with this item.
  1. Click List Product with eBay™ at the bottom of the page to submit this product to eBay™.

  2. You will see a confirmation page notifying you of the charges you will incur from eBay™ to list this product. If you agree, click I accept these charges and want to list my product . If you do not wish to list your product click on Return to Product.

  3. You will receive confirmation of your auction listing. You can then return to your product list & repeat the process for additional products if needed.

eBay™ Checkout Process

After an auction has been listed on eBay™ & someone has agreed to purchase the item either by being the winning bidder of your auction or by using the Buy it Now option, they will need to pay for the item. This is accomplished by using the Payment URL that is supplied in the Auction.

Once the Auction has ended the winning bidder would need to click on the Payment URL (link) that appears in the auction.

After clicking on the link they will be redirected to our secure server to verify they are the winning bidder for that auction & pay for the auction using their credit card.

The checkout process is as follows:

  1. The first page that appears is the Buyer Confirmation page. Here the buyer will need to enter in the e-mail address they used when they registered for their eBay account & click Continue.

    Note: If any other e-mail address is used, they will not be recognized as the winning bidder & will not be able to pay for the auction.


    Buyer Confirmation Page

  2. The secure credit card payment page will then appear where the total amount of the auction including any applicable shipping & insurance costs are displayed. The winning bidder can then enter in their Credit Card information in the appropriate boxes & click Submit.

  3. The winning bidder will then receive a confirmation if payment is approved.

eBay™ Auction Manager

The eBay™ Auction Manager allows you to keep track of all of your auctions in one easy to use interface. When you list an item using the eBay™ Listing software, your auctions are tracked within the Auction manager.

Please Note: The Auction Manager will only track items you are selling. It will not track any items you are bidding on or buying.

There are several things you can do within the eBay™ Auction Manager that will help you manage your items. You can login to the My eBay™ section of the eBay™ website, add items that you have listed on eBay™'s website without using ClipOn Commerce, relist an item, obtain the payment URL for an auction & leave feedback.

Login to My eBay™ - By clicking on this button a new window will open where you can login to the eBay™ website & access the My eBay page.

Create a New Entry - Clicking on this link will allow you to insert an item into the Auction Manager that was not listed using the eBay™ Listing software within ClipOn Commerce.

  1. After clicking on Create a new entry a dialog box will appear asking you for the eBay™ item ID.


    eBay™ Item ID window

  2. Enter in the eBay™ Item ID for the auction you want to track & click Create New Entry.

  3. You will receive on screen confirmation of the item being added to the auction manager.

Auction Manager Table - This is where you can view the details of your auctions.


Auction Manager Table

  • Created - This column tells you when the Auction was listed on eBay. If you manually entered the item to the Auction manager, this will show you when it was added to the Auction manager.

  • eBay™ Item ID - This column lists the item ID for your auctions. Clicking on an Item number will open a new window & display that particular auction.

  • Bidder e-mail - This displays the e-mail address of the winning bidder.

    Note: This information will only be displayed after the buyer starts the payment process.

  • Price - This column displays the total price for the Auction including any shipping, insurance & Taxes added to the ending price of the auction.

    Note: This information will only be displayed after the buyer starts the payment process.

  • Pay Time - This column displays the time when the buyer completed the payment process.

  • Relist - Clicking on Relist will relist the item with eBay. Clicking on relist allows you to relist the item on eBay™.

    1. After clicking on relist a dialog box will appear asking you if you have already relisted this item with eBay™.


    Relist item window

    2. If you already relisted the item through eBay™, and you want to track that auction in the Auction manager simply enter in the item ID generated by eBay™ in the box provided & click the Relist Item* button.

    3. If you want to have the Auction manager relist the item for you simply leave the item number box blank & click on the Relist Item* button.

    Note:     You will be charged for any applicable fees from eBay™.

    4. You will asked if you agree with the terms & fees for relisting an item. You must Click OK to continue.

    5. You will then receive confirmation of the relisting. The new listing will now be tracked in the Auction manager.

  • URL - This column displays the payment URL for each Auction. Clicking on the URL link will open a new window displaying the Payment URL for that item. Click here for more information about what the Payment URL is used for.

  • Feedback - Clicking on the Feedback link, will allow you to leave feedback for the buyer of that item. The interface for leaving feedback is similar to what you would use on the eBay™ website.

Note: This information will only be displayed after the buyer starts the payment process.

  1. Click on the Feedback link.


    eBay™ feedback page

  2. The eBay™ feedback page will appear.

  3. Select the rating you wish to give this buyer, your available choices are Positive, Neutral & Negative.

  4. Enter your Comments in the comment box & press the Leave Feedback button.

  5. The feedback results page will appear showing you the feedback you just left. Click on Return to Auction manger to go back to the Auction manager.

Back to Top

Adding Web Wholesale Club Products

At this time the the Web Wholesale Product Club has been discontinued. Any users that were previously using the Web Wholesale Product Club have been automatically upgraded to the TradeWorks Product Club at no additional charge.

In addition any Web Wholesale products you currently have on your website will need to be removed & replaced with TradeWorks products.

Click here for information about adding TradeWorks Products Club products to your website.

Adding Merchandise Marketplace (MMP) Products

At this time the the Merchandise Marketplace Product Club has been discontinued. For further information regarding MMP Warehouse please click here. Any users that were previously using the Merchandise Marketplace Product Club have been automatically upgraded to the TradeWorks Product Club at no additional charge.

In addition any MMP Warehouse products you currently have on your website will need to be removed & replaced with TradeWorks products.

Click here for information about adding TradeWorks Products Club products to your website.

Adding Tradeworks Product Club Products

This feature will allow you to add products from the Tradeworks Product Club to ClipOn Commerce with just a few clicks of the mouse.

  1. Login to ClipOn Commerce.

  2. Choose Add/Edit Products & Categories.

  3. Click Add resellable product from Tradeworks Product Club from the list on the right side of the page.

  4. The left side of the page where your Categories were listed will change to display the categories available from the Tradeworks Product Club.

  5. You will now see a list of all product categories that are available. Continue choosing subcategories until you see a list of available products.

  6. Place a check in the box next to each product you want to add to your store.

  7. You will see 4 Columns listed on this page for each product.

    Product Name - This is the name of the Product. Clicking on the name of the product will display more details of the product & allow you to add it to your store.

    Base$ - This is your cost for the product.

    Variation - Here you can enter in the percentage you want added to the base price of the product.

    Sell $ Sku - This displays the final price your customers will see when they are purchasing that product & the sku of the product.

  8. Click Add Checked Products.

  9. Your products have now been added to your product database.

    You will see the following appear detailing your actions.



    Product Name - This column displays the name of the product(s) you have imported.

    Operation -     This column display the action taken. If the product already exists in your store this will be displayed as "modified".

    Old Category -     If this product has already been imported, the Old category it was in will appear in this column.

    New Category -     The category that your product is imported into will appear in this column.

    Old Variation -     If this product has already been imported, the original product variation will appear in this column.

    New Variation -     This column displays the new price variation for your products.

    Just click on Back to Menu to return to the Add/Edit Products & Categories menu where all of your categories will be displayed.

  10. You will now see a new category corresponding to the category your products were imported from.

    Please Note: If you imported products from multiple categories, you will see additional categories that are related to the products you imported.

    The products that you imported from the Tradeworks Product Club will be located inside of each category. To locate your products select the subcategory that would pertain to the new products you recently imported.

Fulfilling a Tradeworks Product Club order

After you have successfully placed your product on your website & someone visits your site & purchases your product, you will need to fulfill that order. The following steps will guide you in fulfilling an order you have received for a TradeWorks Product club item.

Please Note: this only applies to products from the TradeWorks Product Club. If you need to fulfill a product from a different warehouse follow steps 1 - 4 to view the order details then contact your product warehouse to order your product.

When an item is purchased, you will receive an e-mail from your credit card payment gateway notifying you that you have an order. Once you receive that e-mail you would need to login to ClipOn Commerce to fulfill that order.

  1. Go to http://www.cliponcommerce.com/ & login with your Username & Password.

  2. Once logged in click on View / Fulfill Orders.

  3. On this page you will see several fields for searching for an order. Leave all of those fields blank & click on Search.

  4. After the page refreshes, scroll down past the search fields & you will see all of your new orders listed. Click on View / Fulfill Order located to the right of the Order Total.

  5. The Order Details page will appear. You will see all of the details for this order. scroll to the bottom of the order details and click where you see To have Tradeworks Product Club process the Tradeworks Product Club Items in this order, click here.

  6. The Billing information & Final Approval page will appear. Here you will see what you will be paying for this order. Enter in your Credit Card information & press the Process Order button.

  7. You will then see a page confirming your purchase. Your order is now in the process of being fulfilled.

Back to Top

Manually ordering a Tradeworks Product Club product.

On certain occasions it may be necessary for you to manually purchase a product from the TradeWorks Product Club. The following steps will explain how you can manually purchase a product from the warehouse.

  1. Go to http://www.cliponcommerce.com/ & login with your Username & Password.

  2. Click on Add/Edit Product & Categories.

  3. Click on Add resellable product from Tradeworks Product Club.

  4. Click on the category that the product you want to order is in from the list on the left side of the page.

  5. Click on the name of the product you want to purchase.

  6. You will see the product details page, Click on the option Manually purchase this item to resell from the upper right corner of the page.

  7. Fill in all of the shipping information for this order. Note: all fields marked with an * symbol are required.

  8. Click on the Create New Transaction Record button.

  9. You will then see a confirmation page, click on: Go to the order detail page.

  10. The Order Details page will appear. You will see all of the details for this order. scroll to the bottom of the order details and click where you see To have Tradeworks Product Club process the Tradeworks Product Club Items in this order, click here.

  11. The Billing information & Final Approval page will appear. Here you will see what you will be paying for this order. Enter in your Credit Card information & press the Process Order button.

  12. You will then see a page confirming your purchase. Your order is now in the process of being fulfilled.

Back to Top

Editing a resellable product

When a resellable product is imported into your product database, the majority of the data is not modifiable. The price variation is the only aspect of a resellable product that can be modified.

Editing a product is a very simple process & will also give additional information about the product you are selling.

  1. Login to ClipOn Commerce.

  2. Click on Add/Edit Products & Categories.

  3. Click on the category from the left side of the page that contains your product.

  4. Click on List ALL products in this Category.

  5. Click on the name of your product from the list that appears on the right side of the page.

  6. You will see the Edit Product page when you can view all of the information about your product.


    Edit Product section

  7. Most of the information you see here will be the same as you would see in a manually entered product. Click here for information about what each field is for.

    Following is a description of all of the fields specific to a resellable product.

- Retail Price: This is the Suggested Retail Price (MSRP) of the product.

- Your Cost: This is the price you will pay for the product when it is ordered excluding any shipping and handling charges.

- Price Variation (Your markup): This is the only editable field in the Edit Product page. This is where you can specify the markup percentage for this product. Enter in the percentage you want to mark the product up in this box. The value you enter in this box will change what appears in the your store sale price box.

- Your store sale price: This is the amount that your customer will pay for this product excluding any shipping charges.

  1. Click Add/update this product on your site to save your changes.

Back to Top

Use the Inventory Manager
The ClipOn Commerce™ Inventory Manager watches your inventory status and alerts you when you need to reorder products. After selecting Inventory Manager option, click Yes to enable the Inventory Manager.

View Product Inventory
This function takes you to the Build Product/Inventory List option. Click Here for more information about building a product list.

Import / Export Products
This tool allows you to import QuickBooks® 2000 files, Comma Separated Values files (.csv), or Tab Delimited Text files (.txt). Instead of entering each product individually into your product database, you can now upload the whole database in one easy step. You can also export your product database for use outside of the ClipOn Commerce environment.

The Import/Export screen

Import/Export QuickBooks 2000 Inventory
This feature allows you to integrate your Quickbooks 2000 files with your ClipOn Commerce on-line store, making book-keeping much more efficient. If you already have a product database, and would like to export your product information to QuickBooks 2000, you can do that also.

1. After selecting QuickBooks 2000 Users, an instruction screen will appear. Follow the steps outlined on the screen.

2. After you have completed the steps on this page, click Done. You will be returned to the ClipOn Commerce main page.

Import Product Inventory with other accounting software
If you use another accounting or inventory software program, you can also import and export your product information. ClipOn Commerce can import and export two file types that are accepted by most software application programs – Comma Separated Values files (.csv), and Tab Delimited Text files (.txt). Click here for an explanation of these file types.

  1. Select All Other Users. An instruction screen will appear. Follow the steps outlined on the screen.

  2. After you have completed the steps on this page, click Done. You will be returned to the ClipOn Commerce main page.

Back to Top

Store Manager

Edit Payment & Tax Options
After selecting